Nutro Products Announces Voluntary Recall of Limited Range of Dry Cat Food Products
Franklin, Tennessee (May 21, 2009) — Today, Nutro Products announced a voluntary recall of select varieties of NUTRO® NATURAL CHOICE® COMPLETE CARE® Dry Cat Foods and NUTRO® MAX® Cat Dry Foods with “Best If Used By Dates” between May 12, 2010 and August 22, 2010. The cat food is being voluntarily recalled in the United States and ten additional countries. This recall is due to incorrect levels of zinc and potassium in our finished product resulting from a production error by a US-based premix supplier.
Two mineral premixes were affected. One premix contained excessive levels of zinc and under-supplemented potassium. The second premix under-supplemented potassium. Both zinc and potassium are essential nutrients for cats and are added as nutritional supplements to NUTRO® dry cat food.
This issue was identified during an audit of our documentation from the supplier. An extensive review confirmed that only these two premixes were affected. This recall does not affect any NUTRO® dog food products, wet dog or cat food, or dog and cat treats.
Affected product was distributed to retail customers in all 50 states, as well as to customers in Canada, Mexico, Japan, Korea, Thailand, Malaysia, Singapore, Indonesia, and Israel. We are working with all of our distributors and retail customers, in both the US and internationally, to ensure that the recalled products are not on store shelves. These products should not be sold or distributed further.
Consumers who have purchased affected product should immediately discontinue feeding the product to their cats, and switch to another product with a balanced nutritional profile. While we have received no consumer complaints related to this issue, cat owners should monitor their cat for symptoms, including a reduction in appetite or refusal of food, weight loss, vomiting or diarrhea. If your cat is experiencing health issues or is pregnant, please contact your veterinarian.
Consumers who have purchased product affected by this voluntary recall should return it to their retailer for a full refund or exchange for another NUTRO® dry cat food product. Cat owners who have more questions about the recall should call 1-800-833-5330 between the hours 8:00 AM to 4:30 PM CST
Information came from: http://www.nutroproducts.com/
FDA Confirms Probe of NUTRO Pet Food Deaths, IllnessesThe U.S. Food and Drug Administration (FDA) has confirmed that the agency is investigating NUTRO pet food, following a series of unexplained illnesses and deaths. Consumers have been complaining for more than two years that their pets have become ill after eating NUTRO products; many have recovered when they were switched to other foods. The company has steadfastly denied that its food is to blame.
Almost immediately afterwards in one of the forums, the link below was posted:
In the comments on that page, this link was posted…which is Nutro’s response:
http://www.nutroproducts.com/quality_facts.html (it’s in the 2nd Q)
Of course, I got emails back from people who “have been feeding Nutro to their dogs for X amount of years and have never had a problem”. Good for them.
When we lost our cats in the Menu Foods recall of 2006, we had been feeding the same food for however many months and then – boom – the cat got sick and we lost him a month later.
That’s all it takes, folks.
When is the FDA going to get some control over pet food? When are they going to stop getting crappy ingrediants from God knows where and have us feeding them to our pets? When is this madness going to stop??? If real human food had killed the amount of animals that have been killed in the past few recalls, it would be ALL over the news…HUGE investigations, lawsuits would be going on. But because these are ANIMALS and NOT people…the reaction is much, much smaller and all of the hype dies down after a while.
It’s BULLSHIT! It really is.
People ask me why we feed raw…well, not only do we have a special needs pup, but I don’t think I could feed my dog commercial pet foods. I’m even leery of the natural foods anymore! I hate that we have to feed the cats commercial food. I hate worse that it’s a “grocery store” brand and not premium. But we have 4 stinking cats and it’s too much money to feed them premium foods. But I swear to God, let there be ONE recall of the brand we feed them and I’ll work something else out. I’ll make their food if I have to.
I’m not losing another animal to a pet food recall…not as long as I can afford to help it!
There’s a video on this page…check it out. it’s about half way down the page.
So back to Nutro…personally, we don’t feed it and we never will. I say buyer beware. But that’s really with any pet food anymore. Who knows what’s REALLY in the bags?
I have been reading on my dog forum and on other sites around the net that not only did Canidae change their dry formulas, but they also are now being manufactured or partially manufactured by Diamond.
We don’t feed this to our dogs any longer, but my mom feeds Mickey their canned food (that’s really all he’ll eat) and so I still try to keep up with the recalls and what’s going on in the pet food world.
This really concerns me because we lost two cats to the Diamond recall of 2006 and frankly, I just will never trust any brand made by Diamond again.
Please click on the above link, we have updated our site to insure all your questions are answered about our newly improved formulas. Be sure to scroll all the way to the bottom of that page.
Due to overwhelming customer support and increased demand on our products, we have been faced with unique production capacity challenges. Our growing customer support and demand has pushed for increased capacity, therefore we have outsourced additional production from Diamond Pet Foods. Our customers demand and deserve no less than the highest quality safe ingredients, as well as state of the art consistent manufacturing. Outsourcing additional production from Diamond comes not without first carefully instating and accepting only the strictest testing protocols, as well as mandating stringent operating procedures to ensure the highest quality products possible at every level of production. We are very happy with this relationship and the high quality formulations we are able to bring to you. Expect Excellence!
Our quality of raw material as well as quality control has actually increased not decreased. Yes we have diversified our complex carbohydrates as rice continues to climb and high quality availability decreases. Our products are better than ever and more consistent. Yes we have cut costs on shipping rates as fuel continues to go through the roof. To ship pet food from one location is no longer cost effective. Our economy is facing some challenging times and we are being proactive in offering you the highest quality products, yet affordable enough for our consumers to purchase. We are not sure about other companies and their plans for change or their reasons in the past, however we feel we are being open and honest about our changes. We are getting alot of positive feedback from our customers that are actually feeding their pets our improved formulas.
We thank thank you for your comments, and hope your pets are able to receive the benefits of our products.
Personally, I still wouldn’t trust them. But that’s me and it’s really a personal preference.
Added 8/11/08.…many people have come to my blog to read this post so I thought I’d also include a list of foods that are made by Diamond. I copied this list from a dog forum I participate at and so I cannot account for it’s accuracy. But thought it was worth adding.
- Kirkland is made by Schell and Kampeter who also is dba for Diamond. (imo pretty sneeky way of not coming right out and saying what foods Diamond does make)
- Solid Golid
- Country Value
- Natural Balance
- Chicken Soup for the Soul
- Premium Edge
- Menu foods makes canned Nutro
Like I said, I cannot account for the accuracy of this list. I hope that a food like Artemis is not made by Diamond, but I have no clue and cannot say. I’ll have to look into it.
Here’s a site that has a good list of many foods and their ingredients: The Best Dry Dog Foods
I can’t believe that Christmas is over! It came so fast and poof! now it’s gone!
I love Christmastime. I love the music, the lights, the tree, the spirit, the giving, receiving. I just love it all. I like getting together with family and celebrating the season.
Tonight was our progressive dinner with my siblings and parents. It was a lot of fun, but a long night!! We had appetizers here, then off to my younger sister’s house for soup…then to my parents house for dinner and then to my youngest sister’s house for dessert and a white elephant gift exchange. I had alot of fun. I wish my husband could have come, but he was working. Which is good! But he missed great food and good times.
2008 is right around the corner. I wonder what it will bring?? I am hoping nothing but good things! 2007 wasn’t too bad….could have been better, but definitely could have been worse too! Whatever comes our way in 2008 we can surely handle.
Happy New Year to you and yours. May you have a safe, health and happy 2008!!